ABOUT US
Empowering business through technology
We are enablers of innovative IT infrastructure, solutions, and services!
Since 2010, we’ve stood as a visionary IT services and solutions partner, dedicated to empowering our valued clients. Our commitment lies in delivering optimal solutions through cutting-edge technology. Backed by a team of skilled, certified experts, we work relentlessly to bolster our clients’ competitive edge through technology.
MICROSOFT SOLUTIONS
Our key strenghts

Collaboration & Productivity

Microsoft Office 365 is both the industry standard and the cutting edge.

Cloud Computing

On-premises, hybrid, multicloud, or at the edge, create secure, future-ready cloud solutions on Azure

Software Licensing

Straightforward licensing of on-premises perpetual and subscription software in CSP.
Our NorthStar
Customer Success

Our main objective is to assist our clients and enable them to take advantage of current technology to enhance their work environment and increase collaboration. We are enthusiastic about proposing new and creative concepts and are dedicated to providing exceptional customer service to fulfill our clients’ needs and exceed their expectations.

LIFE AT ITCS
Our Core Values
ITCS: Anchored by Six Core Values, We Forge a Path to Excellence.
Customer Focus
Innovation
Integrity
Respect
Continuous Learning
Teamwork

#01 Customer Focus

We prioritize the needs of our clients, delivering solutions and services that exceed their expectations.

#02 Innovation

We are at the forefront of new technology by continuously researching on new solutions to drive digital transformation for our clients.

#03 Integrity

We believe in transparency, honesty, and a strong moral compass which are reflected through our conduct in business.

#04 Respect

We treat all individuals with dignity, kindness, and respect.

#05 Continuous Learning

We are committed to ongoing learning and development, both as individuals and as a company.

#06 Teamwork

We believe that team work is the dream work and we ensure that by collaborating with our clients and partners.

CONTEMPORARY WORKPLACE SOLUTIONS
Upgrade Your Enterprise

Today, ITCS is a well-known nationwide technology provider that offers a comprehensive range of services. Our corporate culture emphasizes providing unparalleled service to a vast number of clients. We would be delighted to collaborate with you to empower your business and modernize your workplace.

testimonials

What Our Customers Are Saying

World class customer service is our core value

Frequently Asked Questions

What services do you offer?

We offer a wide range of IT consulting and services, including: 

  • Network and infrastructure management 
  • Cloud computing solutions 
  • Cybersecurity and data protection 
  • Enterprise Solutions 
  • IT services 
  • Strategic IT planning and implementation 
  • Software development and integration 
  • IT support and maintenance 
  • Network Solutions 
What are your areas of expertise?

We have a team of experienced consultants with expertise in various areas, including: 

  • Cloud platforms (AWS, Azure, etc.) 
  • Cybersecurity (firewalls, intrusion detection, etc.) 
  • Enterprise applications (ERP, CRM, etc.) 
  • Software development (web, mobile, etc.) 
  • Network infrastructure (routers, switches, etc.) 
Who are your typical clients?

We work with a variety of clients, from B2Bs, SMEs to large enterprises, across various industries. 

How much do your services cost?

Our fees vary depending on the specific services you need and the scope of your project. We offer a variety of pricing models, including fixed-fee, monthly and annual. 

Do you offer free consultations?

Yes, we offer free consultations to discuss your needs and how we can help. 

What are your payment terms?

Our standard payment terms are net 30 days. 

How do you communicate with your clients?

A dedicated ticketing system is available 24/7 for logging support requests, tracking their progress, and receiving updates from our team. Email, call and in-person meeting options are also available. Our website also features a live chat option where you can connect with a real agent in real-time for immediate assistance. 

Do you offer any guarantees?

 

Our Microsoft Cloud services come with a 99% financially backed SLA (Service Level Agreement). 

What are the latest technologies you are using?

We stay up-to-date with the latest technologies and trends in the IT industry and incorporate them into our solutions where appropriate. 

How do you ensure the security of my data?

We take data security very seriously and have implemented a variety of security measures to protect your information. 

Do you offer any training on new technologies?

Yes. One of our core values is Continuous Learning. Our sales and technical teams hold a variety of certifications in the relevant products and services we offer.  

How long have you been in business?

We have been in business for 14 years and have a proven track record of success.  

What are your qualifications and certifications?

Our team members hold a variety of industry certifications and have extensive experience in their respective fields. We are committed to ensuring our experts stay ahead of the curve by having them get latest certifications relevant to their field. 

What are your company values?

We are Customer Focused, committed to providing our clients with high-quality, reliable, and cost-effective IT solutions. We also value integrity, innovation, teamwork, continuous learning and respect.  

Do you offer 24/7 support?

Yes. We also have a live agent available from 9am to 6pm PKT (Pakistan Standard Time) 

How do I get in contact with ITCS experts?

You may email us at info@itcs.com.pk, utilize our ticketing system, speak with a live agent or call us at 021-111-482-711. For queries and complaints, you may contact itcssupport@itcs.com.pk.