Author: Syed Dawood Waheed
Home Articles Posted by Syed Dawood Waheed

Domain Health, Your Guide to a Healthy Website

Maintaining a healthy domain is crucial for smooth email delivery, secure access, and overall user experience. Thankfully, the Microsoft 365 admin center offers a built-in “Domain Health” feature to help you diagnose and address any potential issues. In this blog post, we’ll delve into what Domain Health is, how to use it, and the key factors contributing to a healthy domain within Microsoft 365. Let’s get started and ensure your domain thrives!

Step #1:

First you need to go to Microsoft 365 Admin Center(https://admin.microsoft.com). 

Step #2:

You can find “Domains” under Settings. 

Under Domains you can view health status for your domain. 

Check Domain Status:

Green Checkmark: The domain is healthy and properly configured. 

Yellow Triangle: The domain requires attention or has a configuration issue. 

Gray Question Mark: The domain status is unknown, or verification is in progress. 

Red X: There is a critical issue with the domain that needs immediate attention. 

Step #3:

You can manage domain by clicking on it. 

DNS records can be updated here there are three records type MX, TXT and CNAME. 

All records status should be healthy to smooth mail flow. 

And that’s it! By taking advantage of the Domain Health feature and following the insights it provides, you can ensure your Microsoft 365 domain runs smoothly and efficiently. Remember, a healthy domain is a happy domain, and a happy domain means a happier you! 

 

For further assistance with managing your domain health, feel free to reach out to our IT experts @ contact! 

Read More

Your Guide to Mastering Email Forwarding

Have you ever experienced the overwhelming feeling of having your inbox flooded with messages, posing a threat to your productivity? Rest assured, because you are not alone. Effectively managing emails can be quite challenging. However, busy professionals need not worry! There exists a potent tool hidden within your email settings: email forwarding.

Beyond its simple definition, email forwarding offers a surprising depth of functionality, capable of streamlining your workflow, enhancing collaboration, and ensuring important information reaches the right people, every time.

Intrigued? Follow us as we dive deeper into this tutorial of email forwarding. We’ll explore its various applications, from basic message redirection to advanced filtering and automation, all designed to help you. 

Step #1: Exchange Admin Center

First you need to go to Exchange Admin Center (https://admin.exchange.microsoft.com).

 

Step #2: Create Rules

Then expand “Mail Flow” and select “Rules”.

Under Rules, click on “Add a rule” and then “Create a New Rule”.

 
Your Guide to Mastering Email Forwarding

Step #3: Setting up Conditions for Email Transportation

This is an important step. First, we Define Forwarding Conditions:

  • Give your rule a clear and descriptive name (e.g., “Arif to Dawood”).
  • Under “Apply this Rule if” choose “The recipient is.”
  • Under “is this person”, select one.
  • Then, under “Do the following” 
  • Select “Redirect the message to”  
  • Then select “These recipient”
Your Guide to Mastering Email Forwarding

After filling out the fields your rule will look like.

Now click on “Next” button.

 

Your Guide to Mastering Email Forwarding

Step #4: Set Rule Settings

  • Under “Set rule settings”.
  • You can select the Activation and Deactivation time for your rule.
  • After setting up click on “Next” button.
Your Guide to Mastering Email Forwarding

Step #5: Review and Finish

  • Under “Review and Finish”.
  • Review all your configuration and then click finish.
Your Guide to Mastering Email Forwarding

Step #6: Enable Rule

When you create new rule by default it is in disabled state.

You must click on your rule and then enable it manually.

 

Your Guide to Mastering Email Forwarding

And that’s it! Stay tuned as we explore different forwarding techniques, best practices, and insider tips to help you achieve the full potential of this powerful tool. Remember, conquering your inbox starts with one forward at a time!

 

Stay tuned for further insights and tips on email forwarding in the upcoming posts!

Read More

Message Trace in Microsoft 365

Microsoft 365
Message Trace in Microsoft 365

Message Trace in Microsoft 365 is a valuable tool for investigating email delivery issues, tracking message flow, and ensuring that important emails are reaching their intended recipients. It provides a detailed record of the path that an email message takes through your organization’s email infrastructure, from the time it is sent until it is delivered to the recipient’s inbox. 

How do you use this tool?? Below is a step-by-step guide on how to perform Message Trace in Microsoft 365. 

 

Step 1: Access the Exchange Admin Center

First you need to go to Exchange Admin Center (https://admin.exchange.microsoft.com). 

Step 2: Starting a Message Trace

Then inside “Mail Flow” click on “Message Trace” and then “Start a Trace”.

Step 3: Message Trace Filtering Options

  1. By default, Message Trace will trace all messages. You can filter your trace by sender and recipient email address. 
  2. You can select a tracing range in days. 
  3. In this section you can filter your message trace by delivery status. Also, if you know the message ID of an email then you can easily put it in this field. Message direction can be inbound or outbound. You can also insert the client IP if you know it.
  4. You can select whether to access the report online or download it as a CSV file.

Can't find a message in Message Trace?

If a message is not found in Microsoft 365 Message Trace, there could be several reasons for this issue: 

Message Hasn’t Reached Microsoft 365: The message may not have reached the Microsoft 365 environment yet. This can happen if there are delays in the email routing or if the message is still in transit. 

Search Criteria: The search criteria you entered may not match the message you’re looking for. Ensure that you’ve entered the correct sender, recipient, date range, or other relevant filters. 

Retention Policy: If the message is older and has been deleted based on your organization’s retention policies, it may no longer be available in Message Trace. 

Hybrid Deployments: In hybrid environments where you have a combination of on-premises Exchange servers and Exchange Online (Microsoft 365), Message Trace may not cover on-premises email flows. You may need to check your on-premises message tracking logs separately. 

 

Message Trace is a powerful tool that is essential for any IT administrator who is responsible for managing email infrastructure. 

Read More