Category: Technology

How Microsoft helps Pakistani Businesses and startups deliver enterprise-ready AI

Have you ever felt like your business is stuck in a rut, struggling to keep up with the competition? Imagine the possibilities if you could harness the power of Artificial Intelligence (AI) to streamline processes, boost efficiency, and gain valuable customer insights. This isn’t science fiction anymore – Pakistani businesses like yours are already reaping the rewards of AI thanks to Microsoft’s incredible support.

Remember that nagging feeling of not having the resources or expertise to implement complex AI solutions? Microsoft understands this struggle. That’s why they’ve developed a treasure trove of tools and resources specifically designed for Pakistani businesses of all sizes. The Microsoft AI Business School feels like having a dedicated AI mentor, guiding you through online courses and resources that demystify AI and show you exactly how to leverage it in your industry.

But AI isn’t just about efficiency; it’s about making a real difference. The AI for Earth initiative tackles critical environmental challenges in Pakistan. Imagine using AI to monitor precious natural resources, analyze climate data, and develop sustainable solutions. Microsoft empowers local organizations with grants and resources to turn these ideas into reality, leaving a lasting positive impact on our country.

Look no further than Microsoft Dynamics 365. This powerful solution combines customer relationship management (CRM) and enterprise resource planning (ERP) with cutting-edge AI insights. Imagine turning your data into actionable intelligence, optimizing processes, and leaving the competition in the dust.

For aspiring entrepreneurs; Microsoft isn’t forgetting about the future. The Azure for Startups program is your launchpad to success. Access cloud services, tools, and resources to build and scale your groundbreaking AI-powered solutions. Microsoft doesn’t just provide the tools; they offer invaluable technical support and guidance to help you navigate the world of AI and turn your innovative ideas into reality.

But Microsoft goes beyond technology. They’re passionate about creating a diverse and inclusive tech landscape in Pakistan. Partnerships with universities provide AI education programs, while incubation and acceleration programs nurture the next generation of tech talent. They’re also championing gender equality in AI with initiatives like AI for Her, empowering women to develop their skills and build successful careers in this dynamic field.

The future is powered by AI, and Microsoft is your trusted partner on this exciting journey. With a comprehensive toolbox of resources, solutions, and unwavering support, they’re making AI accessible to all Pakistani businesses and startups. Join the AI revolution and unlock the full potential of your business. 

Reach out to us at ITCS, and take the first step towards a future fueled by innovation. We’re a certified Microsoft CSP tier 1 Direct Partner in Pakistan, ready to help you get started on your AI journey today. Our trained team of experts will guide you through every step, ensuring you harness the full power of AI for your business success.

How to Break Free from Restricted Mailbox Limitations

In today’s world, we are constantly connected to each other through various means of communication. One of the most popular methods of communication is through email, which allows us to send and receive messages at lightning-fast speeds. However, in the vast ocean of emails, there exists a lesser-known world that many people may not be aware of – the world of restricted email inboxes.


In this tutorial, we’ll show you how to access restricted mailboxes and unblock restricted entities. 

  • Open the Microsoft 365 Defender portal.
  • At the left menu, and below “Email & collaboration“, click on “Review“, and finally click on “Restricted entities“.
  • Find and pick users you wish to unblock on the Restricted Entities page by clicking on them, then from the above ribbon click on “Unblock“.
  • Follow the guide and unblock the user.

In conclusion, restricted email inboxes may not be widely known, but they play an important role in maintaining secure and organized communication in various settings. They offer a level of protection for sensitive information and ensure that only authorized individuals have access to it. However, they also come with their own challenges, which users need to be aware of. As we continue to navigate the world of digital communication, it is important to understand and appreciate the various methods used to safeguard our information.


What is Quarantined Mail and How to Deal With It?

Have you ever received an email that was mysteriously labeled as “quarantined” by your email provider? If so, you’re not alone. Many people have encountered this perplexing situation and wondered what it means and why it happens. In this post, we will delve into the mystery of quarantined email and shed some light on this often misunderstood phenomenon.

Firstly, let’s define what a quarantined email is. A quarantined email is essentially an email that has been flagged by your email provider as potentially harmful or suspicious. This means that the email has been isolated or “quarantined” from your inbox and placed in a separate folder for further inspection. This is done to protect you from potential threats such as viruses, spam, or phishing attempts. 

Are you stuck with quarantined mail? If so, we’ve compiled a tutorial blog for your ease so follow the steps below to effectively resolve this issue. 

STEP #1:

STEP #1: To open the Microsoft 365 Defender portal, go to Go to Review.
 STEP #2:
  • Go to Quarantine.
  • Select the email that you want to release.
STEP #1: Go to Quarantine. Select the email that you want to release.

Why Email Quarantines:

In Microsoft 365 organizations with mailboxes in Exchange Online or standalone Exchange Online Protection (EOP) organizations without Exchange Online mailboxes, quarantine is available to hold potentially dangerous or unwanted messages.

Whether a detected message is quarantined by default depends on the following factors:

In conclusion, the mystery of quarantined email is not so mysterious after all. It is a precautionary measure taken by email providers to protect users from potential threats. By understanding the reasons behind quarantined emails and following the necessary steps, we can ensure the safety and security of our email inboxes.

Mitigating the risk of insider threats with proper cybersecurity measures


Insider threats pose a significant risk to any organization’s cybersecurity. These threats are typically caused by employees or contractors who have access to sensitive information and systems, and they can result in data breaches, financial losses, and reputational damage. In fact, according to a recent study, insider threats account for 34% of all data breaches, making it a top concern for businesses. 

So, what can organizations do to mitigate the risk of insider threats? One of the primary strategies is to implement proper cybersecurity measures, and this is where popular cybersecurity services providers come into play. 

Here are some ways that outsourcing cybersecurity services can help mitigate the risk of insider threats

Comprehensive Security Solutions

Popular cybersecurity services providers offer a wide range of services that cover all aspects of a company’s cybersecurity. This includes network security, data encryption, threat detection and prevention, and employee training. By outsourcing to these providers, organizations can ensure that all their bases are covered, reducing the risk of insider threats.

Continuous Monitoring

Insider threats can be difficult to detect, as they often involve authorized users. However, popular cybersecurity services providers offer 24/7 monitoring of networks and systems, allowing for quick detection of any unusual activity. This can help prevent insider threats from causing significant damage

Access Control

One of the main ways to minimize insider threats is by controlling access to sensitive information and systems. Popular cybersecurity services providers can help with implementing access control measures, such as two-factor authentication and role-based access, to ensure that only authorized personnel have access to crucial data. 

Constant Updates and Patching

Cybercriminals are constantly evolving their tactics, and organizations need to stay up-to-date with the latest security measures. Popular cybersecurity services providers continuously update their tools and software to stay ahead of potential threats. This ensures that organizations have the most up-to-date protection against insider threats. 

Employee Training

It is essential to educate employees about cybersecurity best practices and the potential risks of insider threats. Popular cybersecurity services providers offer training programs that can help employees identify and prevent potential insider threats. These training programs cover topics like password hygiene, phishing scams, and social engineering tactics.

24/7 Support

In case of a security incident, it is crucial to have immediate support and guidance. Popular cybersecurity services providers offer round-the-clock customer support to help organizations handle any potential insider threats promptly.

Optimizing Organizational Cybersecurity

In conclusion, insider threats are a growing concern for organizations of all sizes. Utilizing the services of popular cybersecurity service providers can help mitigate the risk of insider threats by providing comprehensive security solutions, continuous monitoring, strict access control measures, regular updates and patching, employee training, and 24/7 support. With these measures in place, organizations can ensure that their sensitive data and systems are protected against potential insider threats. 

Domain Health, Your Guide to a Healthy Website

Maintaining a healthy domain is crucial for smooth email delivery, secure access, and overall user experience. Thankfully, the Microsoft 365 admin center offers a built-in “Domain Health” feature to help you diagnose and address any potential issues. In this blog post, we’ll delve into what Domain Health is, how to use it, and the key factors contributing to a healthy domain within Microsoft 365. Let’s get started and ensure your domain thrives!

Step #1:

First you need to go to Microsoft 365 Admin Center( 

Step #2:

You can find “Domains” under Settings. 

Under Domains you can view health status for your domain. 

Check Domain Status:

Green Checkmark: The domain is healthy and properly configured. 

Yellow Triangle: The domain requires attention or has a configuration issue. 

Gray Question Mark: The domain status is unknown, or verification is in progress. 

Red X: There is a critical issue with the domain that needs immediate attention. 

Step #3:

You can manage domain by clicking on it. 

DNS records can be updated here there are three records type MX, TXT and CNAME. 

All records status should be healthy to smooth mail flow. 

And that’s it! By taking advantage of the Domain Health feature and following the insights it provides, you can ensure your Microsoft 365 domain runs smoothly and efficiently. Remember, a healthy domain is a happy domain, and a happy domain means a happier you! 


For further assistance with managing your domain health, feel free to reach out to our IT experts @ contact

Technology abstract blue architecture. AI generated Image by rawpixel.

Inbox overflowing? The answer’s in the cloud.

It's no secret that the internet has changed the way we store and access information. Gone are the days of dusty filing cabinets and piles of paperwork, replaced instead by online storage and archiving systems. Online archiving, also known as digital archiving, is the process of storing and preserving digital documents and records for future reference. This can include anything from text documents and images to videos and audio files.

The goal of online archiving is to create a secure and organized system for storing large amounts of information, making it easily accessible for years to come. So why is online archiving becoming increasingly popular? Well, for starters, it offers a much more efficient and space-saving solution compared to traditional paper storage. With online archiving, there's no need for physical space to store boxes of paperwork or folders, as all documents are stored digitally in the cloud.

Follow this simple tutorial to learn how online archiving can save you time!


• Go to

• Go to Compliance Centre.

Mail Box

STEP #2:

• Go to Exchange (Legacy)

STEP #3:

• Then go to MRM Retention Tags and create a new tag.

STEP #4:

  • On the Define retention settingspage, complete the following fields:
    1. When items reaches the following age (in days)Enter the duration of the retention period. For this scenario, items will be moved to the archive mailbox after 1095 days (3 years).
    2. For the Retention ActionSelect Move item to archive to move items to the archive mailbox when the retention period expires.
  • Select Next, and then review and submit to create the custom archive DPT.

The new archive DPT is displayed in the list of retention tags.

Online Archiving
  • Now From Exchange select MRM Retention Policies and create a new Policy. 
  • Then enter a unique name and Add the tag that you created before. 
  • Now select the user for which you need to apply archiving on. 
  • Now click on Edit Exchange Properties. 
  • Now from the Mailbox tab, go to Manage mailbox policies. 
  • Now in the retention policy select the policy that you created. 
  • In the Others tab, click on Manage mailbox archive and enable it. 


And that’s it! Now, you know online archiving also helps businesses and organizations save on costs.


With no physical storage space required and less need for printing and maintaining paper documents, companies can save money on storage and printing expenses.


Ready to dive into the world of online archiving? Share your biggest concerns or best practices in the comments below!

How to prepare for a smooth transition to the cloud.

Moving to cloud computing can be a game-changer for businesses, offering countless benefits such as improved scalability, cost savings, and increased accessibility. However, transitioning to the cloud can also be a daunting task for many organizations. It requires careful planning, preparation, and execution to ensure a smooth and successful migration. In this blog post, we will discuss how to prepare for a smooth transition to the cloud.

Understand Your Business Needs

Before embarking on a cloud migration journey, it is essential to have a thorough understanding of your business needs. This includes identifying your current IT infrastructure, applications, and data storage requirements. A comprehensive assessment of your existing systems will help you determine which workloads are suitable for the cloud and how they can be optimized for maximum efficiency.

Choose the Right Cloud Provider

Selecting the right cloud provider is crucial for a successful transition. There are various cloud service providers in the market, each offering unique features and pricing models. It is essential to research and compare different providers to find the one that aligns with your business needs and budget. Consider factors such as reliability, security, and customer support when making your decision.

Educate Your Team

Transitioning to the cloud involves more than just technology; it also requires a cultural shift within your organization. It is crucial to educate your team about the benefits of cloud computing and how it will impact their day-to-day tasks. This will help them understand the changes and adapt to the new processes quickly.

Develop a Migration Strategy

A well-defined migration strategy is crucial for a smooth transition to the cloud. It should outline the step-by-step process for moving your workloads, applications, and data to the cloud. A good strategy should include a timeline, budget, and backup plans in case of any unforeseen issues. and help you stay ahead in today’s competitive business landscape.

Prioritize Workloads

Not all workloads are suitable for the cloud, and prioritizing them is crucial for a successful migration. Start by moving the low-risk and non-critical workloads to the cloud, and then gradually migrate the more sensitive ones. It is also essential to consider the interdependencies between different workloads to avoid disruption to your business operations.

Ensure Security and Compliance

Security and compliance should be top priorities when moving to the cloud. The cloud provider you choose should have robust security measures in place to safeguard your data. You should also ensure that your data is compliant with relevant regulations, such as GDPR or HIPAA, depending on your industry.

Test and Monitor

Before fully transitioning to the cloud, it is crucial to test and monitor the migrated workloads to ensure they are functioning correctly. This will help identify and fix any issues before they impact your business operations. It is also essential to continuously monitor your systems after the migration to detect any potential problems and address them promptly.


In conclusion, transitioning to the cloud requires proper planning and preparation. By understanding your business needs, selecting the right cloud provider, educating your team, developing a migration strategy, prioritizing workloads, ensuring security and compliance, and testing and monitoring, you can have a successful and smooth transition to the cloud. With the right approach, cloud computing can bring numerous benefits to your organization, and help you stay ahead in today’s competitive business landscape.

5 Cloud Myths That Are Holding You Back

As cloud solutions grow increasingly popular, misconceptions about them proliferate. Many businesses and individuals harbor reservations, often stemming from misinformation or misunderstandings. However, misconceptions can prevent organizations and people from capitalizing on the many benefits of cloud solutions. This article debunks common myths about cloud solutions.

Myth #1: Cloud solutions only benefit large enterprises

In fact, cloud solutions offer advantages for organizations of all sizes, from startups to corporations. Cloud solutions provide cost savings by eliminating expensive hardware and IT staff. Moreover, they scale to accommodate business growth. Therefore, cloud solutions suit businesses of any size.


Myth #2: Cloud solutions are insecure.

While data breaches are a valid concern, cloud solutions offer robust security. Providers invest heavily in encryption, firewalls, and regular updates. Most offer advanced features like multi-factor authentication and backup. Thus, cloud solutions are as secure as on-premise systems, if not more.


Myth #3: Migrating to the cloud is difficult

While initial setup is required, cloud solutions aim for user-friendly, smooth migration. Providers offer extensive support throughout the transition. Once complete, intuitive interfaces simplify data and application management. Hence, migration is straightforward with provider assistance.


Myth #4: Cloud solutions are costly

In reality, cloud solutions offer long-term savings by eliminating hardware, software, and IT staff expenses. Subscription-based pricing allows paying only for needed services and scaling accordingly. Therefore, cloud solutions provide cost-effective flexibility.


Myth #5: Cloud solutions lack reliability.

Leading providers offer strong uptime guarantees and backup systems for downtime. Because cloud solutions work anywhere with Internet access, business operations continue despite location issues. Thus, cloud solutions deliver proven reliability.


Choose Security, Choose ITCS

In summary, cloud solutions benefit organizations of all types and sizes. They provide security, savings, and resilience while being easy to adopt. It is time to dispel misconceptions and unlock the many advantages of cloud solutions.


Cloud solutions offer cost savings, security, and flexibility that can propel your business to new heights. It’s time to stop living in the IT stone age and step into the cloud. You might just find it’s the missing piece that unlocks your business’s true potential.

Don’t let outdated myths hold you back from experiencing the power and flexibility of cloud solutions. ITCS is your premiere partner for all things cloud, ready to guide you through every step of the journey.

Stop cyberattacks before they happen with Barracuda!

In today’s digital era, safeguarding your business from cyber threats is of utmost importance. With the constant evolution of cyber attacks, it is crucial to have a reliable cybersecurity solution in place. This is where Barracuda excels – as the leading choice for businesses seeking top-notch cybersecurity. 

Barracuda is a renowned provider of cloud-enabled security and data protection solutions. With a vast customer base of over 150,000 worldwide, their cutting-edge technology and comprehensive approach to cybersecurity have earned them a solid reputation in the industry.

Let’s delve deeper into why Barracuda should be your ultimate choice for all your cybersecurity needs. 


Advanced Threat Protection 

The internet is a breeding ground for cybercriminals who continuously devise new and sophisticated methods to breach security defenses. This is where Barracuda’s Advanced Threat Protection (ATP) comes into play. 

This powerful solution enables businesses to stay one step ahead of potential threats by constantly monitoring and analyzing inbound and outbound traffic. By utilizing machine learning techniques, it can detect and block advanced threats in real-time, ensuring the safety of your systems and data. 

Simple and Scalable Solutions

One of the biggest challenges businesses face in cybersecurity is finding a solution that is both effective and easy to manage. Barracuda addresses this challenge by offering simple and scalable solutions that can be tailored to meet the specific needs of any business. 

Their user-friendly interface and intuitive dashboard make it effortless for businesses to manage their security and data protection, even with limited IT resources. 

Cloud-First Approach 

In today’s era of cloud computing, it is essential for businesses to adopt a cloud-first approach to their cybersecurity needs. Barracuda offers a wide range of cloud-enabled solutions designed to protect data and applications in the cloud. Their user-friendly interface and intuitive dashboard make it effortless for businesses to manage their security and data protection, even with limited IT resources. 

From email security to backup and disaster recovery, their cloud-first approach ensures that your business remains secure and resilient in the face of evolving cyber threats.
 In conclusion, Barracuda stands out as the go-to choice for businesses seeking robust cybersecurity solutions. With their advanced threat protection, simple and scalable solutions, and cloud-first approach, they provide the necessary tools and expertise to safeguard your valuable data and systems. Trust Barracuda to be your partner in the ever-changing landscape of cybersecurity. 

Choose Security, Choose ITCS

Is your data safe from the ever-evolving landscape of cyber threats? Don’t let your business become the next victim. ITCS partners with Barracuda, the world’s leading cybersecurity provider, to offer comprehensive protection against viruses, malware, ransomware, and more.  

Get a customized quote that fits your budget and protects your valuable assets. Contact us today to protect your business from cyberattacks and secure it for the future!

Blind spots in your data? Microsoft Fabric to the rescue!

Have you ever caught yourself wondering how important real-time visibility into your business performance is to your decision-making process? Or how confident you really are in the accuracy and completeness of your business data? Well, you’re not alone.  

In today’s fast-paced and highly competitive business landscape, leveraging data and analytics has become crucial for business growth and success

Data Insights Made Easy with Microsoft Fabric

Data is transparent and it is a great way to gauge where your business stands. It provides valuable insights into customer behavior, purchase trends, and operational metrics that can drive targeted marketing campaigns, streamline operations, and unlock new growth opportunities.  

Simply put, data is the key to unlocking your business’s full potential. However, the process of deriving useful insights from raw data can be daunting. It requires overcoming various challenges such as storage, processing, and analysis.  

From Guesswork to Smart Decisions

This is where Microsoft Fabric comes into play. Microsoft Fabric is a suite of tools and services designed to help businesses make the most of their data. It provides a comprehensive platform for storing, processing, and analyzing data in real-time.  


Let’s take a closer look at its utility and how it can benefit your business. First and foremost, Microsoft Fabric offers a highly scalable and secure storage solution for your data. With its cloud-based architecture, it allows businesses to store vast amounts of data without the need for expensive hardware and infrastructure.  

From Raw Data to Results

This means businesses of all sizes can now have access to enterprise-level data storage capabilities. Moreover, Microsoft Fabric’s processing capabilities enable businesses to analyze data in real-time.  


This is crucial as it allows for quick and accurate decision-making, giving businesses a competitive edge. With its powerful processing capabilities, Microsoft Fabric can handle large volumes of data at lightning speed, providing insights and recommendations for immediate action.  

Cloud-Powered Analytics

Another key benefit of Microsoft Fabric is its advanced analytics tools. These tools help businesses transform raw data into meaningful and actionable insights. From predictive analytics to data visualization, Microsoft Fabric offers a wide range of tools and services to help businesses analyze their data and uncover patterns and trends that can drive business growth. 

Drag & Drop to Data-Driven Success with Fabric.

Furthermore, Microsoft Fabric also offers powerful machine learning capabilities. This allows businesses to automate processes, identify anomalies, and make data-driven predictions and recommendations.  

By leveraging machine learning, businesses can gain a deeper understanding of their data and make more informed decisions. Last but not least, Microsoft Fabric offers a user-friendly and intuitive interface that makes it easy for businesses to interact with their data.  

With its drag-and-drop features and customizable dashboards, businesses can easily access and analyze their data without the need for technical expertise.  

A Catalyst For Business Growth

In conclusion, the utility of Microsoft Fabric lies in its ability to simplify and streamline the data management and analytics process for businesses. By providing a robust and scalable platform, powerful processing capabilities, advanced analytics tools, and user-friendly interface, Microsoft Fabric empowers businesses to tap into the power of data-driven insights and drive growth and success.  

Overall, Microsoft Fabric holds immense potential as a catalyst for business growth. By leveraging its data-driven insights, efficiency-boosting capabilities, and customer-centric approach, businesses can gain a competitive edge and unlock new avenues for success. 

So, don’t leave your success to chance. Start leveraging the power of data today with Microsoft Fabric. 

Choose Success, Choose ITCS!

Stop flying blind. Take control of your data and soar into the sky. 

No two businesses are the same, and neither are their data needs. Let our experts at ITCS show you how Microsoft Fabric can be customized to meet your specific goals. Schedule a personalized demo today and discover how data can drive your business growth.