Technology – ITCS (IT Consulting and Services)

Category: Technology

Understanding Agentic AI and Microsoft’s Role in Its Development

Introduction

In the fast-paced world of technology, agentic AI is emerging as a transformative force, redefining how machines interact with the world. Unlike traditional AI systems that rely heavily on human input, agentic AI empowers machines to act independently, making decisions and performing tasks with minimal supervision. This technology holds immense potential to streamline operations, boost productivity, and drive innovation across industries. However, it also raises important ethical and safety considerations that require careful oversight.

In this blog post, we explore what agentic AI is, provide real-world examples, distinguish between autonomous and semi-autonomous agents, and highlight how Microsoft is paving the way for its development and adoption.

What is Agentic AI?

Agentic AI refers to artificial intelligence systems capable of autonomous action and decision-making to achieve specific goals. These systems go beyond traditional AI by not only processing data but also reasoning, planning, and executing tasks independently. According to the Harvard Business Review, agentic AI systems leverage advanced reasoning and execution capabilities, making them powerful tools for human-machine collaboration.

At its core, agentic AI operates through four key stages:

Perception: Gathering data from the environment using sensors, user inputs, or external data sources.
Reasoning: Processing data to understand context and determine the best course of action.
Action: Executing decisions to achieve predefined goals.
Learning: Adapting and improving based on feedback and new experiences.

Unlike generative AI, which focuses on creating content like text or images, agentic AI emphasizes decision-making and task execution. For example, while a generative AI model like ChatGPT can write a story, an agentic AI system could manage a project by assigning tasks, scheduling meetings, and tracking progress without human intervention. This autonomy makes agentic AI particularly valuable in dynamic environments where quick decisions are critical.

Examples of Agentic AI

Agentic AI is already making significant impacts across various sectors. Here are some notable examples:

Autonomous Vehicles: Self-driving cars, such as those developed by Tesla, rely on agentic AI to navigate complex road conditions, avoid obstacles, and make real-time decisions without human input.
Advanced Virtual Assistants: These can manage schedules, suggest meeting times based on preferences, and take independent actions like sending reminders.
Supply Chain Optimization: AI agents in logistics can monitor inventory, predict demand, and reorder supplies to avoid stockouts, as noted in the NVIDIA Blog.
Customer Service Automation: Agentic AI bots can check account balances, suggest payment options, and escalate complex issues when necessary.

These examples illustrate the versatility of agentic AI in automating complex tasks and enhancing productivity.

Types of AI Agents: Autonomous and Semi-Autonomous

AI agents can be categorized based on their level of autonomy. The two primary types are:

Autonomous Agents

These agents function entirely independently, requiring no human intervention once trained or configured. They are designed to perceive their environment, make decisions, and execute actions to achieve specific goals.

Examples include:

Self-Driving Cars: Navigate roads and respond to traffic without driver input.
AI Trading Systems: Analyze market data and execute trades autonomously.
Smart Factory Robots: Monitor production lines and adjust processes in real-time to optimize efficiency.

Autonomous agents are ideal for environments where consistent, rapid decision-making is essential and human intervention is impractical.

Semi-Autonomous Agents

Semi-autonomous agents perform tasks independently but require human confirmation or intervention for certain actions. They balance automation with human oversight, ensuring safety and accuracy in critical scenarios.

Examples include:

AI Email Assistants: Draft email responses based on context but wait for user approval before sending.
Medical Diagnostic Tools: Suggest treatments but require a doctor’s approval before implementation.
Customer Service Bots: Handle routine inquiries but escalate complex issues to human agents for resolution.

The distinction between autonomous and semi-autonomous agents is crucial for selecting the appropriate level of autonomy for specific applications, balancing efficiency with human control.

Microsoft’s Role in Agentic AI Development

Microsoft is a leader in the development of agentic AI, providing a robust ecosystem of tools and platforms that empower developers and organizations to create custom AI agents tailored to their needs.

Key offerings include:

Azure AI Foundry: Enables the creation of AI agents for tasks like prioritizing sales leads, generating client insights, and automating workflows. (Source: Microsoft Azure Blog)
Microsoft 365 Copilot: Automates routine tasks in tools like Word, Excel, and Outlook, serving as a personal assistant.
Bot Framework: A tool for building conversational AI agents capable of customer support, scheduling, and data handling.
Cognitive Services: Offers features like speech recognition, text analytics, and image processing to enhance agentic systems.
Educational Resources: Microsoft supports learning through materials like the GitHub course “AI Agents for Beginners,” which includes 11 hands-on lessons.

These tools enable the development of various applications—from smart assistants and automated workflows to real-time translation tools and sentiment analysis systems. Developers can even integrate capabilities like DALL-E for autonomous image generation.

Microsoft’s initiative, Microsoft Discovery, supports complex agentic systems by integrating with Azure’s high-performance computing infrastructure to enhance R&D.

Benefits and Challenges of Agentic AI

Benefits:

Increased efficiency and automation
Cost reduction and scalable solutions
Improved decision-making in real-time
Enhanced productivity in both enterprise and personal contexts

Challenges:

Need for robust safety and error prevention
Ethical concerns, such as AI bias and unintended outcomes
Importance of responsible development and human oversight

Microsoft emphasizes responsible AI with strict controls on accuracy, access, and ethical usage to mitigate these concerns.

Conclusion

Agentic AI represents a significant leap forward in artificial intelligence, enabling systems to act autonomously and make decisions that drive productivity and innovation. From self-driving cars to intelligent customer service bots, this technology is transforming industries and reshaping how we interact with machines.

Microsoft is at the forefront of this revolution, offering powerful tools like Azure AI Foundry, Microsoft 365 Copilot, and the Bot Framework to help developers and businesses build intelligent agents. By adopting these technologies, organizations can stay competitive in the digital age and unlock new opportunities for growth.

As agentic AI continues to evolve, its impact will only increase—making now the ideal time to explore and integrate this powerful innovation.

Key Citations

What Is Agentic AI, and How Will It Change Work?

What Is Agentic AI? | NVIDIA Blog

Microsoft Build 2025: The age of AI agents and building the open agentic web

https://azure.microsoft.com/en-us/blog/transforming-rd-with-agentic-ai-introducing-microsoft-discovery/

AI agents — what they are, and how they’ll change the way we work

GitHub – microsoft/ai-agents-for-beginners: 11 Lessons to Get Started Building AI Agents

New capabilities in Azure AI Foundry to build advanced agentic applications

Troubleshooting Guide: Windows 365 Cloud PC Access & OS Corruption

If you’ve lost access to your Windows 365 Cloud PC or encountered system corruption fix it without calling support to Microsoft, the restoration process can quickly bring it back to a stable state. Our guide provides step-by-step solutions to help you regain control and restore your Cloud PC quickly and efficiently. Follow the instructions to select the latest stable state and initiate the restoration.

Note: You need either “Intune Administrator” or “Global Administrator” rights to perform the following action.

Step #1:

Visit https://intune.microsoft.com

Step #2:

Navigate to the “Devices” section and select “All Devices”.

Step #3:

Search for the identified device to then click on it.

Step #4:

Look for the “Restore” feature within the device menu as shown.

Step #5:

Select the most recent restore point when your Cloud PC was functioning properly to revert it to a previous working state.

Note: This action will delete all settings and changes made after that restore point.

Step #6:

Confirm your selection and initiate the restoration process.

Now wait for at least 30 to 40 minutes for the restoration process to complete. Upon completion, your Cloud PC should be restored to the selected state and ready for use.

Still stuck? Contact Microsoft Support for direct assistance, or reach out to our certified professionals for personalized guidance and resolution.

Stalkerware: The Growing Cybersecurity Threat You Shouldn’t Ignore

Most people are familiar with cyber threats like phishing scams, identity theft, and ransomware attacks. But few are aware of a far more intimate and sinister danger—stalkerware. While cyberstalking may evoke thoughts of excessive social media monitoring, stalkerware goes far beyond, offering abusers real-time access to victims’ personal lives.

Unlike conventional malware that targets data or money, stalkerware is built for surveillance and control—and it’s commonly weaponized in abusive relationships and domestic violence situations.

In this post, we break down what stalkerware is, how to detect it, and what actions to take if you suspect your phone is compromised.

What Is Stalkerware?

Stalkerware is a category of spyware apps or hidden software secretly installed on a smartphone or tablet to monitor a user’s activity—without their knowledge or consent.

These apps can:

Monitor call logs and text messages
Track GPS location in real time
Record browsing history and email content
Access photos, videos, and social media activity

While often disguised as parental control tools or employee tracking software, stalkerware is widely misused by controlling partners, ex-spouses, or even strangers to exert power and abuse.

Installation Tip:

Stalkerware typically requires physical access to the target device and the PIN or password, making it especially dangerous in close-contact situations like domestic abuse.

How to Detect Stalkerware on Your Phone

Stalkerware is designed to hide in plain sight, but there are signs that may suggest your phone is being monitored.

Warning signs include:

Sudden battery drain
Phone overheating even when not in use
Unfamiliar apps or background processes
Sluggish performance
Unexplained data usage or internet activity

Organizations like the FTC and National Network to End Domestic Violence (NNEDV) have highlighted these red flags in their public safety resources to help users spot digital surveillance.

What to Do If You Find Stalkerware

If you discover or strongly suspect stalkerware, your first instinct may be to delete it. But this can be dangerous—especially if you’re in a monitored or abusive environment.

Important:

Uninstalling the app may alert the abuser, increasing risk of retaliation or harm.

Here’s what you should do instead:

Do NOT use the compromised device to research stalkerware or communicate about your suspicions.
Use a safe device—like a library computer or a trusted friend’s phone—to get help.
Reach out to professionals or organizations that specialize in tech-enabled abuse and can help you plan a safe response.

Resources for Victims of Stalkerware and Cyber Abuse

If you’re a victim or know someone who may be, these resources offer confidential, expert support:

National Domestic Violence Hotline
24/7 confidential assistance for safety planning and support.
Website: thehotline.org
Coalition Against Stalkerware
Global initiative providing education, tools, and support for tech abuse survivors.
Website: stopstalkerware.org
NNEDV’s Safety Net Project
Helps victims of domestic violence navigate digital threats and secure their devices.
Website: techsafety.org

Stay Informed, Stay Safe

Stalkerware is not just a privacy violation—it’s a weapon of abuse. As this threat grows more prevalent, awareness is your strongest defense. Whether you’re a potential victim, a friend, or a cybersecurity professional, knowing how to identify and address stalkerware could save lives.

At ITCS (IT Consulting and Services), we encourage digital vigilance. Your privacy is your power—protect it. For more information about cost-effective cybersecurity solutions, contact us at info@itcs.com.pk.

E-Waste Disposal in Pakistan: Everyone’s Responsibility, Especially Businesses

In today’s digital world, technology evolves fast—and so does the electronic waste (e-waste) we leave behind. The United Nations recently shared alarming statistics:

A record 62 million tons of e-waste were produced in 2022—an 82% increase from 2010.
This is projected to reach 82 million tons by 2030.
Despite its high value, billions of dollars’ worth of reusable materials are being dumped.
Only 1% of rare earth metals used in electronics are recovered via recycling.
Worst of all, only 22.3% of e-waste in 2022 was properly collected and recycled.

This is a global issue, but one that Pakistan cannot afford to ignore.

The Pakistani E-Waste Dilemma

In Pakistan, e-waste is often handled informally—old computers, phones, printers, and other electronic devices either sit idle in storerooms or are sold off to informal recyclers with no data sanitation processes or environmental safeguards. This not only damages the environment but poses serious cybersecurity risks.

Pakistani businesses—especially IT firms, managed service providers (MSPs), and enterprises handling sensitive customer data—must take ownership of how they manage end-of-life tech equipment.

Why Responsible E-Waste Disposal Matters

1. Cybersecurity Risks

Old laptops and hard drives may look useless, but they still carry digital footprints—customer records, emails, credentials, contracts, and more. Deleting files or doing a factory reset is not enough. Skilled hackers can recover “deleted” data from improperly wiped or disposed-of devices.

“I’ve seen cases where login credentials and financial data were recovered from discarded hard drives,” says Russell Lawson, an expert in compliance and information security.

This should serve as a wake-up call for businesses in Pakistan that rely heavily on digital data but lack strong IT disposal policies.

2. Environmental Harm

Most e-waste in Pakistan is processed in unsafe, unregulated environments. Burning or dismantling electronics without protective measures releases toxic materials like lead, mercury, and cadmium, which poison the soil, water, and air.

This directly affects the health of local communities and contributes to long-term environmental damage.

What Pakistani Businesses Can Do

Whether you’re a startup in Karachi or an IT firm in Lahore, these steps will help protect your business and the planet:

Ensure Secure Data Erasure

Use proper tools like Blancco or DBAN for secure wiping of storage devices. For highly sensitive data (banks, telcos, law firms), physical destruction is ideal—degaussing, shredding, or drilling through the hard drive.

Work With Certified E-Waste Recyclers

Unfortunately, Pakistan lacks a widespread network of certified IT disposal vendors. However, organizations can:

Vet local vendors for secure and responsible practices.
Partner with ISO 27001 or R2-certified recyclers where possible.
Request a Certificate of Data Destruction to confirm compliance.

Establish Clear IT Asset Disposal Policies

Companies should document clear SOPs for decommissioning, data sanitization, and disposal of IT assets. Assign responsibility—typically your IT manager or security officer—and conduct annual audits.

MSPs and IT Service Providers: Lead the Charge

If you’re a managed service provider or an IT consultant in Pakistan, your role is even more critical. You are often the custodian of your clients’ devices, data, and infrastructure. Offering IT Asset Lifecycle Management as part of your service bundle not only boosts client trust but also promotes a culture of security and environmental responsibility.

Final Thoughts: It’s Not Just About Compliance—It’s About Accountability

Proper e-waste disposal is no longer a “nice-to-have” — it’s a business necessity. The risks are real: legal liabilities, data breaches, environmental fines, and reputational damage.

By taking proactive steps—secure erasure, working with responsible vendors, and raising awareness—Pakistani businesses can be part of the solution. It’s time we stop treating old tech like trash and start treating it like the security and environmental liability it truly is.

Let’s make responsible e-waste disposal a business norm in Pakistan. The planet—and your data—will thank you. If you have require any cybersecurity, cloud, enterprise, network and IT assistance, do not hesitate to get in touch!

ITCS Joins the Oracle Partner Network: Empowering Pakistan’s Businesses with Cutting-Edge Cloud and AI Solutions

ZIslamabad, Pakistan – April 14, 2025

ITCS Joins Oracle Partner Network: Powering Digital Transformation in Pakistan

ITCS is thrilled to announce its membership in the Oracle Partner Network (OPN), marking a significant milestone in our commitment to delivering world-class technology solutions to businesses across Pakistan. This partnership will enable ITCS to leverage Oracle’s industry-leading cloud infrastructure, platform services, and innovative applications to help clients:

Accelerate their digital transformation journeys
Achieve unprecedented levels of efficiency and growth

Oracle’s Momentum: A Record-Breaking Quarter

This exciting development comes at a time of significant momentum for Oracle. Highlights from their recent report include:

63% year-over-year increase in remaining performance obligations
Total obligations reached $130 billion
25% growth in total cloud revenue (SaaS + IaaS), totaling $6.2 billion

Leading the Future with Artificial Intelligence

Oracle’s leadership in Artificial Intelligence (AI) is a key driver of their growth. They’ve progressed from:

Predictive AI for forecasting
To Generative AI for content creation
Now introducing Agentic AI for multi-step workflow automation

Oracle has already released 50+ AI agents aimed at:

Reducing manual workloads
Enhancing operational efficiency
Driving innovation

Oracle Fusion Cloud + AI = Smarter Decisions

Oracle’s Fusion Cloud Applications Suite is a powerhouse when it comes to embedded AI because it:

Seamlessly integrates finance, HR, manufacturing, sales, service, and supply chain
Leverages an organization’s unified data platform
Delivers AI-driven outcomes using data already within the system
Runs on Oracle Cloud Infrastructure (OCI), granting access to leading large language models

What This Means for You: Unlocking New Possibilities

This partnership between ITCS and Oracle marks the beginning of a new era for businesses in Pakistan. Here’s what it means for you:

Access to Cutting-Edge Innovation

Leverage Oracle’s latest in cloud, AI, and enterprise applications
Delivered and supported locally by ITCS

Tailored Solutions for Your Business

Custom strategies built on Oracle’s comprehensive suite
Based on a deep understanding of your unique challenges

Enhanced Efficiency & Productivity

Streamline operations
Reduce manual tasks
Empower your team to focus on strategy, not admin

Scalability & Flexibility

Scale with confidence using Oracle’s robust infrastructure
Adapt easily to changing market needs

Local Expertise & Dedicated Support

Benefit from ITCS’s on-ground team
Get culturally and commercially relevant solutions

Key Industries Set to Benefit

Several sectors in Pakistan are primed to gain from this powerful collaboration:

Financial Services

Enhanced risk management, fraud detection, and customer insights
Powered by secure cloud infrastructure and AI analytics

Manufacturing

Optimize supply chains
Enable predictive maintenance
Improve production efficiency

Retail & E-commerce

Personalized customer experiences
Smart inventory management
Stronger online presence

Telecommunications

Optimize network performance
Personalize customer offers
Automate operational workflows

Public Sector

Better citizen services
Secure data management
Scalable digital transformation initiatives

The Road Ahead

ITCS is committed to supporting businesses across these and other industries in Pakistan. Together with Oracle, we are ready to help you harness the transformative power of cloud and AI.

Check our official Oracle Partner status here:
https://partner-finder.oracle.com/catalog/Partner/SCPP-ITCS-PK#profile-expertise

Why Pakistani Businesses Need Automated Cybersecurity Like Barracuda’s ATR

In the past year, Barracuda Managed XDR’s Automated Threat Response (ATR) has helped stop thousands of dangerous cyberattacks. It works automatically, around the clock, without needing any human help.

What Does ATR Do?

Barracuda’s ATR uses AI (Artificial Intelligence) and machine learning to monitor your business’s firewall system. It can detect, analyze, and stop threats within seconds — working 24/7, 365 days a year.

This is especially useful because cyberattacks can happen in just minutes, while it can take hours or even days for a human team to respond.

Why Businesses in Pakistan Should Care

Cyber attackers don’t rest. They use advanced tricks and tools that are hard to detect, often hiding their attacks in normal-looking internet traffic. Meanwhile, most Pakistani businesses don’t have dedicated cybersecurity teams working day and night.

That’s where automated systems like ATR come in. They offer protection without needing constant human monitoring.

How Does Barracuda ATR Work?

Think of it as a smart security guard at the door of your business’s digital systems. Here’s what it does:

It checks all incoming and outgoing traffic involving unknown or suspicious IP addresses.
It compares this traffic with a huge threat database (over 10 billion known threats).
If a threat is detected, it blocks the IP address immediately and informs the business within 30 seconds.
Businesses or their IT teams can also manually block anything if needed.

What Kind of Threats Can It Stop?

Barracuda’s ATR can detect and block:

Remote hacking tools like PsExec and Mimikatz (used to steal passwords or move through networks).
Suspicious login attempts from unknown or risky locations.
Traffic going to dangerous countries known for hacking activity.
Large data transfers that may signal data theft.
Known malware or viruses that have been seen before.

Benefits of Using ATR

Here’s how your business can benefit:

Saves time: No need to constantly monitor or manually block threats.
Fast response: Stops attacks within seconds — much faster than a human team.
Stronger protection: Blocks harmful traffic before it can do any damage.

Barracuda ATR also works with other security tools, giving businesses a more complete protection setup.

Final Thoughts

As cyber threats become more common and complex, Pakistani businesses — whether small startups or large enterprises — need to invest in smart protection. Firewalls and security tools are no longer enough on their own.

Barracuda’s Automated Threat Response gives you a proactive way to stop threats before they become major problems. It keeps your business safe while letting your team focus on growth and operations.

Microsoft Fixes 57 Vulnerabilities in Latest Patch Tuesday

What is Patch Tuesday?

Why Patch Tuesday Matters for Cybersecurity?

How Patch Tuesday Works?

Microsoft’s Patch Tuesday is a monthly event where the tech giant releases security updates to address vulnerabilities in its software. These updates are critical for protecting systems from cyberattacks and ensuring the safety of user data. Patch Tuesday is a cornerstone of Microsoft’s cybersecurity strategy, helping users stay ahead of emerging threats.

Microsoft’s Latest Patch Tuesday: Key Highlights

57 Security Flaws Addressed:

Breakdown of Vulnerability Severity:

Most Critical Vulnerabilities Fixed:

In March 2025, Microsoft released its Patch Tuesday update, addressing 57 security flaws, with additional third-party vulnerabilities bringing the total closer to 70. Among these, six actively exploited zero-day vulnerabilities were patched, making this update particularly urgent for users and businesses.

Active Zero-Day Exploits: What You Need to Know

What Are Zero-Day Vulnerabilities?

Details of the Zero-Days Patched

Impact on Businesses and Users

How Microsoft Addressed These Threats

Zero-day vulnerabilities are security flaws that attackers exploit before developers can release a fix. In this Patch Tuesday, Microsoft addressed six such vulnerabilities:

CVE-2025-26633: A flaw in Microsoft Management Console that allows attackers to bypass protections by tricking users into opening malicious files or websites. Rated 7.8/10 in severity.

CVE-2025-24993: A memory bug in Windows enabling attackers to execute arbitrary code. Requires physical access to the system. Severity: 7.8/10.

CVE-2025-24991: A Windows flaw allowing attackers to access small portions of memory by tricking users into opening malicious disk image files. Severity: 5.5/10.

CVE-2025-24985: A math error in Windows’ file system that lets attackers run malicious code via harmful disk image files. Severity: 7.8/10.

CVE-2025-24984: A bug that accidentally writes sensitive information to log files, requiring physical access via a malicious USB drive. Severity: 4.6/10.

CVE-2025-24983: A timing vulnerability in Windows that grants full system control to attackers with physical access. Severity: 7.0/10.

Microsoft also addressed a seventh vulnerability, a remote code execution bug in Windows Access, which, while publicly disclosed, is not yet actively exploited.

Why These Updates Are Critical for Your Security?

Risks of Unpatched Systems:

How Attackers Exploit These Vulnerabilities:

Unpatched systems are a goldmine for cybercriminals. The zero-day vulnerabilities fixed in this update could allow attackers to:

Bypass security protections.

Execute malicious code remotely.

Gain full control of systems.

Access sensitive data.

Immediate patching is essential to prevent these exploits and protect your systems from potential breaches.

Additional Security Vulnerabilities Patched

Remote Desktop Client Flaws:

CVE-2025-26645: A Path Traversal Vulnerability:

One of the most concerning vulnerabilities patched this month is CVE-2025-26645, a path traversal flaw in the Remote Desktop Client. If a user connects to a compromised Remote Desktop Server, attackers can execute code on the user’s system without any interaction.

Microsoft also highlighted critical remote code execution vulnerabilities in:

Windows Subsystem for Linux

Windows DNS Server

Remote Desktop Service

Microsoft Office

Administrators are urged to prioritize patching these vulnerabilities to safeguard their networks.

Steps to Protect Your Systems

How to Apply the Latest Patches:

For Windows Users:

For Enterprise IT Teams:

Best Practices for Staying Secure:

To protect your systems:

Apply the March 2025 Patch Tuesday updates immediately.

Enable automatic updates to ensure you’re always protected.

Educate users about phishing and social engineering tactics to prevent exploitation of vulnerabilities like CVE-2025-26633.

Monitor systems for unusual activity, especially if physical access is a concern.

For enterprise IT teams, consider implementing a patch management policy to streamline updates across your organization.

What’s Next for Microsoft and Cybersecurity?

Future Trends in Patch Management:

How to Stay Ahead of Emerging Threats:

As cyber threats evolve, Microsoft continues to enhance its Patch Tuesday process to address vulnerabilities more efficiently. Staying ahead of threats requires:

Regularly updating systems.

Investing in advanced threat detection tools.

Educating employees about cybersecurity best practices.

Conclusion

Microsoft’s March 2025 Patch Tuesday is a critical update, addressing 57 security flaws, including six actively exploited zero-day vulnerabilities. Immediate action is essential to protect your systems from potential attacks. By applying these patches and following best practices, you can safeguard your data and maintain a secure environment.

Microsoft is Replacing Remote Desktop with Its New Windows App

What Is the New Windows App?

Microsoft is officially ending support for its Remote Desktop app for Windows on May 27, 2025. This means users who rely on Remote Desktop to connect to Windows 365, Azure Virtual Desktop, or Microsoft Dev Box will need to transition to Microsoft’s new Windows app.

The Windows app, launched in September 2023, is designed to offer a better remote desktop experience with new features and a modernized interface.

How the Windows App Works

Key Features of the Windows App:

Microsoft’s Windows app improves upon the old Remote Desktop app with several enhancements, including:

Multi-monitor support – Work across multiple screens seamlessly.

Dynamic display resolutions – Automatically adjusts display settings for better clarity.

Easier access to cloud PCs and virtual desktops – A more intuitive way to connect to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box.

What Happens After May 27, 2025?

After May 27, 2025, Microsoft will block connections to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box from the old Remote Desktop app. This means users must switch to the Windows app before this deadline to avoid disruptions.

What About the Remote Desktop Connection App?

Microsoft’s Remote Desktop Connection app, built into Windows for over 20 years, is not being discontinued. This app will still function after May 27, 2025, and can be used for connecting to machines that support Remote Desktop Protocol (RDP).

What This Means for You

If You Use Remote Desktop for Work

If your organization relies on Remote Desktop to access cloud PCs, it’s time to transition to the Windows app.

IT teams should train employees and ensure a smooth migration before the deadline.

If You Use Remote Desktop for Personal Use

Currently, the Windows app only supports work and school accounts.

Microsoft may add personal account support in the future as part of its plan to move Windows to the cloud.

Everything Else Explained

Will the New Windows App Support RDP?

Microsoft has hinted at eventual RDP support in the Windows app, but there’s no official timeline yet. This would allow personal accounts to use the Windows app just like they did with Remote Desktop.

Why Is Microsoft Making This Change?

Microsoft’s long-term goal is to shift Windows to the cloud, enabling features like AI-powered services and seamless roaming across devices. The Windows app is a step toward this vision, providing better integration with cloud-based computing.

Final Thoughts

Microsoft’s decision to phase out the Remote Desktop app marks a significant shift toward cloud-based Windows experiences. If you use Remote Desktop for work, now is the time to start transitioning to the Windows app before the May 27, 2025, deadline.

Stay tuned for future updates, especially regarding RDP support and potential personal account compatibility in the Windows app.

ManageEngine Service Desk, Security: Partners and Resellers in Pakistan

Efficient IT management is no longer a luxury, but a necessity. Businesses of all sizes grapple with the complexities of managing networks, servers, applications, and security. That’s where ManageEngine steps in, offering the industry’s broadest suite of IT management software.

ManageEngine: A One-Stop Solution for All Your IT Needs

Since 2002, ManageEngine has been empowering IT teams worldwide with its comprehensive and user-friendly solutions. With over 60+ enterprise products and 60+ free tools, they provide everything you need to manage your entire IT infrastructure.

Here’s a glimpse of what ManageEngine offers:

Network and Server Management: Monitor, manage, and optimize your network and server performance.
Application Management: Ensure the smooth operation of your critical applications.
Service Desk: Streamline IT support and enhance customer satisfaction.
Active Directory Management: Secure and manage your Active Directory environment.
Security Management: Protect your organization from cyber threats.
Desktop and Mobile Device Management: Manage and secure your endpoints.

With both on-premises and cloud solutions, ManageEngine caters to the diverse needs of businesses across various industries. Their software is trusted by over 280,000 companies globally, including a significant portion of Fortune 100 enterprises.

Why Choose ManageEngine?

Affordability: ManageEngine provides feature-rich software at competitive prices.
Ease of Use: Their intuitive interfaces make IT management accessible to all.
Comprehensive Suite: Manage your entire IT operations with a single vendor.
Global Trust: Join a vast community of satisfied customers.
Innovation: ManageEngine continuously evolves to meet the changing needs of IT.
Zoho Corporation Backing: Being a division of Zoho Corporation enables a tight business-IT allignment.

ITCS is Your Local ManageEngine Partner in Pakistan

For businesses in Pakistan seeking to leverage the power of ManageEngine, ITCS stands as a reliable local partner. ITCS brings in the following benefits:

Local Expertise: ITCS understands the unique IT challenges faced by businesses in Pakistan.
Implementation and Support: They provide expert assistance in implementing and configuring ManageEngine solutions.
Training and Consulting: ITCS offers training and consulting services to help you maximize the value of your investment.
Localized Support: Receive timely and efficient support from a team that understands your needs.
Tailored Solutions: ITCS helps you identify and implement the ManageEngine solutions that best fit your business requirements.

Embracing the Future of IT Management

As IT continues to evolve, ManageEngine remains committed to providing innovative solutions that empower businesses to thrive. With ITCS as your local partner, you can confidently navigate the complexities of IT management and unlock the full potential of your technology investments.

Conclusion:

ManageEngine provides a powerful and comprehensive suite of IT management tools. When partnered with local experts like ITCS, businesses in Pakistan can streamline their IT operations, enhance security, and drive growth.

Contact ITCS today to learn how ManageEngine solutions can benefit your business in Pakistan. Discover how to optimize your IT infrastructure with the help of local experts.

Microsoft’s Majorana 1 QPU Explained: Everything You Need to Know

Microsoft’s Majorana 1: The Future of Quantum Computing is Here

Quantum computing has long been a field filled with immense promise but riddled with challenges—until now. Microsoft’s latest innovation, Majorana 1, is a game-changing breakthrough. It is the world’s first Quantum Processing Unit (QPU) built with a topoconductor, a revolutionary material that paves the way for scalable and reliable quantum computing.

“We took a step back and said ‘OK, let’s invent the transistor for the quantum age. What properties does it need to have?’”

— said Chetan Nayak, Microsoft technical fellow.

“And that’s really how we got here – it’s the particular combination, the quality and the important details in our new materials stack that have enabled a new kind of qubit and ultimately our entire architecture.”

What is Majorana 1? Understanding the World’s First Topological QPU

Breaking Down the Technology: What is a Topoconductor? A topoconductor, or topological superconductor, is a brand-new category of material that can support Majorana particles—elusive quantum states that provide built-in error resistance. This enables a quantum processor that is much more stable, reliable, and scalable compared to existing approaches.

“The topoconductor, or topological superconductor, is a special category of material that can create an entirely new state of matter – not a solid, liquid or gas but a topological state,” Microsoft explained.

Traditional qubits suffer from instability due to environmental noise. Microsoft solved this by designing a new materials stack that enables Majorana particles to exist and protect quantum information. This means fewer errors, making large-scale quantum computing feasible for the first time.

“This breakthrough required developing an entirely new materials stack made of indium arsenide and aluminum, much of which Microsoft designed and fabricated atom by atom,” the company revealed.

How Majorana 1 Works: A Deep Dive into Quantum Computing Advancements

Traditional Qubits vs. Topological Qubits: What’s the Difference? Most quantum computers today rely on superconducting qubits or trapped ions, which require heavy error correction. Majorana 1, however, uses topological qubits, which naturally protect information, making computations far more efficient.

Why Topological Qubits Solve the Quantum Error Problem: Topological qubits inherently reduce errors at the hardware level. Unlike traditional methods that need billions of operations to correct mistakes, Majorana 1’s qubits resist errors by design, significantly improving computational reliability.

“The world’s first Topological Core powering the Majorana 1 is reliable by design, incorporating error resistance at the hardware level making it more stable,” Microsoft stated.

Microsoft’s team developed a hybrid material stack of indium arsenide and aluminum, meticulously fabricated atom by atom. This creates the perfect environment for Majorana particles, allowing for fast, stable, and digitally controlled qubits.

“Whatever you’re doing in the quantum space needs to have a path to a million qubits,” said Nayak. “If it doesn’t, you’re going to hit a wall before you get to the scale at which you can solve the really important problems that motivate us.”

What Majorana 1 Means for You: The Future of Quantum Computing

Quantum computing is set to revolutionize industries, from pharmaceuticals to finance. With Majorana 1, businesses can solve complex problems in seconds—tasks that today’s supercomputers would take years to complete.

“We knew we needed a new qubit. We knew we had to scale,”

— said Matthias Troyer, Microsoft technical fellow.

Implications for AI, Cryptography, and Scientific Research: From unbreakable cryptography to AI-driven material discovery, Majorana 1’s scalability means researchers can now tackle challenges that were previously impossible to compute.

Microsoft envisions a future where “any company that makes anything could just design it perfectly the first time out. It would just give you the answer.”

How Soon Can We Expect Real-World Applications? Microsoft aims to scale this technology within the next few years. With eight topological qubits already on a single chip, the roadmap to a million-qubit quantum computer is clearer than ever.

“Today’s announcement puts that horizon within years, not decades,” the company stated.

Everything Else Explained: FAQs About Majorana 1

How Does This Compare to Other Quantum Computing Efforts?

Unlike other quantum efforts, which struggle with error rates and scaling, Majorana 1’s error-resistant architecture makes large-scale computing a realistic goal.

“The difficulty of developing the right materials to create the exotic particles and their associated topological state of matter is why most quantum efforts have focused on other kinds of qubits,” Microsoft acknowledged.

Will Majorana 1 Make Quantum Computing Mainstream?

Yes! The ability to fit a million qubits on a single chip will allow for practical, commercially viable quantum solutions across industries.

How Can Developers and Researchers Get Access?

Microsoft is integrating Majorana 1 with Azure Quantum, allowing developers and researchers to start exploring this breakthrough technology soon.

With Majorana 1, Microsoft has ushered in a new era of quantum computing. The future is not decades away—it’s happening now.

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