Mailbox delegation in Exchange Online allows users to grant access to their inboxes or calendars to trusted colleagues. This is especially useful for administrative assistants or team leads who manage a busy schedule. Here’s a simple guide on how to assign and manage mailbox delegates securely, along with best practices for using delegated access.
Step 1: Assigning Delegate Access to Mailboxes
- Open Outlook (Desktop).
- Go to File > Account Settings > Delegate Access (in Outlook desktop).
Step 2: Search for and Add a Delegate
- Click Add and search for the colleague you want to assign as a delegate.
Step 3: Set Access Level
1. Select the level of access they should have: –
- Editor: Can read, create, and modify items.
- Author: Can read and create items but not modify others.
- Reviewer: Can only view items.
Step 4: Apply Changes
1. Click OK and confirm the changes.
Alternatively, admins can assign delegate access via the Exchange Admin Center:
- Go to Recipients > Mailboxes.
- Select the mailbox, then click Mailbox Delegation.
- Add the delegate under Full Access or Send As
Conclusion
Mailbox delegation in Exchange Online helps streamline workflows and improve productivity. By following these simple steps and best practices, you can ensure that delegates have the necessary access while maintaining security and control over sensitive information. If you want further help or want to know more about Microsoft Exchange Online, get in contact with our experts today.
